OCI Description
ServiceNow Integration - SNOWI
The objective of this integration is to supplement the ServiceNow (SNOW) Incident and Change Management modules with data from OnCommand Insight (OCI). It provides an efficient and streamlined process using best practices that integrates data between the products. The main functions of this integration are:
* To synchronize the OCI URL for OCI Hosts and Virtual Machines into SNOW Servers
* To create and synchronize OCI Storage level information (including the OCI URL) into SNOW Storage Servers
* To create Relationships from Host / Virtual Machine to Storage into SNOW (Servers to Storage Servers)
OCI Type
Scripts
Whats changed
Fix issue with SNOW API for London
Add supported versions to README
In the PDF there are two extra bullet points:
“Versions 7.3.2 and later (7.3.4+ recommended)â€
“Versions Istanbul, Jakarta, or Kingstonâ€
Pre-requisites
OCI Version 7.3.2 and 7.3.3 will also work, but 7.3.4 is highly recommended!