Support FAQs

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What content is fully supported by NetApp?

All NetApp developed content marked with

logo would be fully supported

What type of support does NetApp provide for the supported content?

NetApp Technical Support would provide support in resolving issues pertaining to importing, executing, and unexpected outcome of the NetApp developed content

What is not supported by NetApp?

The NetApp Technical Support will not provide support for the following:

Any NetApp developed content that is customized or cloned after being downloaded from Storage Automation Store
Any content developed and posted on the Storage Automation Store by a 3rd Party

Where to go for help on non-NetApp supported content?

For any queries about the non-NetApp supported content please Use NetApp Community for assistance

Where do I get more information about NetApp's Storage Automation Store?

For any general queries about the Storage Automation Store please use NetApp Community for assistance.

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